Chat/Threading: Difference between revisions
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== Problem == | == Problem == | ||
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Should we allow threading in chat? | Should we allow threading in chat? | ||
If so, in which way? | If so, in which way? | ||
== Possible solutions == | == Possible solutions == | ||
1. Displaing threaded comments with a distiguiscible color (e.g. 30% less opacity for both green/white = sent/received) | 1. Displaing threaded comments with a distiguiscible color (e.g. 30% less opacity for both green/white = sent/received) | ||
2. Users can to long-press (in mobile) a message to start a thread. Threads will be displaied taking the first line of the message you long-press (you can even select multiple messages) and | 2. Users can to long-press (in mobile) a message to start a thread. Threads will be displaied taking the first line of the message you long-press (you can even select multiple messages) and the new conversation will appear: | ||
* Together with people and groups on the left pane, in chronologic order so the one at the top is the most recent that received a new message | * Together with people and groups on the left pane, in chronologic order so the one at the top is the most recent that received a new message | ||
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* Providing a 'view thread' in the filters tabs above people/groups | * Providing a 'view thread' in the filters tabs above people/groups | ||
* Enabling to switch between threaded and chronological views | * Enabling to switch between threaded and chronological views | ||
== 1. WhatsApp Threading Potential: Contextual Comments Beneath Original Messages == | |||
Would it be beneficial to add contextual comments directly beneath your original messages? | |||
[[File:Chat threading.png|alt=Threading in Chat|thumb|Threading in Chat 1]] | |||
=== Main Characteristics === | |||
* Add details to an already sent message | |||
* Provide immediate clarifications | |||
* Maintain conversation context | |||
* Prevent misunderstandings | |||
=== Communication Advantages === | |||
* Enrich original information | |||
* Avoid sending multiple messages | |||
* Maintain an orderly conversational flow | |||
* Allow more articulated explanations | |||
=== Technological Context === | |||
Currently not a standard feature in chats like WhatsApp, but would represent a significant evolution in digital communication, allowing: | |||
* Linear comments under the original message | |||
* Preservation of original context | |||
* Facilitation of supplementary explanations | |||
== 2. WhatsApp Threading Potential: Contextual Conversation Branching == | |||
[[File:Recent conversations.png|alt=Threading Chat 2|thumb|Threading in Chat 2]] | |||
Would it be beneficial to transform message interaction from linear to contextually adaptive? | |||
=== Main Characteristics === | |||
* Enable focused discussions from specific messages | |||
* Reduce conversation noise | |||
* Provide granular communication options | |||
* Context preservation | |||
=== Potential Implementation === | |||
* Long-press on a specific message | |||
* Create a new thread/conversation branch | |||
* Option to invite specific contacts to the new conversation | |||
=== Conversation List Placement === | |||
The new conversation threads could be referenced in: | |||
* A dedicated "Threads" section | |||
* Integrated within existing chat lists | |||
* Accessible through a new filter category | |||
=== User Experience Considerations === | |||
* Optional feature to prevent overwhelming users | |||
* Clear visual distinction for threaded conversations | |||
* Easy navigation between original and new threads | |||
''The fact that Teams is used in work contexts rather than WhatsApp by most companies makes me think that our target prefers structured and topic-organized conversations instead of casual ones.'' | |||
== Professional Communication Preferences == | |||
WhatsApp has significantly more total users, but Teams dominates in professional communication contexts | |||
https://www.businessofapps.com/data/microsoft-teams-statistics/ | |||
== User Experience Insights == | |||
* WhatsApp excels in casual, personal communication | |||
* Teams is designed for professional users | |||
* The choice depends on prioritizing powerful features vs. simplicity | |||
''Can we use the semplicity of WhtsApp UI and making it more powerful in terms of organized conversations?'' | |||
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