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| == Chat threading == | | == Chat threading == |
| Based on the available research and user feedback in the internet, the most intuitive and preferred chat threading approach appears to be in-line threading with some specific features:
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| ==== In-line Threading Advantages ====
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| * Provides better topical coherence than standard chat
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| * Supports more balanced participation among group members
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| * Allows users to maintain coherent sequences of conversational turns more easily
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| * Helps in decision-making processes and organizing information
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| ==== Opportunities ====
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| # Visual Cues: Implement clear visual indicators to show message threads, avoiding overwhelming users with long, unbroken streams of messages <nowiki>https://www.cometchat.com/blog/chat-app-design-best-practices</nowiki>
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| # Customizable Thread Display: Offer options to show newest messages at top or bottom, catering to individual preferences
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| # Improved Thread Navigation: Provide easy expansion and collapse of conversation threads
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| # Enhanced Search Within Threads: Implement better tools for finding specific messages in long conversations
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| # Unified Interface: Integrate threads into the main interface instead of opening them in separate side panels
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| # Multi-Thread Expansion: Allow users to expand multiple threads simultaneously for efficient exploration of various discussions
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| == Our solutions ==
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| * Context-Aware Scrolling: When a user answer to a old thread, we'll scroll to that specific point in the thread while still displaying the entire conversation for context.
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| * Flexible Thread Placement: We'll show the thread starter where it originally appeared and display the full thread at the most recent message's location. Users can choose which option they prefer.
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| * Customizable Threading Options: We'll provide user-configurable settings for threading behavior, allowing individuals to tailor the experience according to what they prefer.
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