Editing Mail/Threading/UserStudies (section)

==  '''Mattia N - 23.01.2025''' ==

* Age: Around 30

* Work: Ux Designer for Accenture (Fintech), Milan

How many times I check emails: 10/12 times per day the personal one, esp because I receive many notifications on my mobile.

I check the work email less, only when I reveive a notification usually.

Personal: I use Spark, because I can use 4 accounts at the same time.

Work: Outlook

==== Outlook ====
In Outlook, I use thread view. I don't normally have long conversations, unless there are long threads with multiple people, that happen during often long periods of time (some weeks or even months).

How do I manage long threads: The reading is sometimes a little difficult, because in Outlook, you don't understand start and end of the reply. It's too plain. There is a divider that doesn't help.

In very long threads, it would maybe be useful to summarize the content. 

I read everything, because I am usually interested in the whole conversation. I know all people who send replies. But I don't think I'd like to choose the people I read the replies from. I would not choose which one I'd like to read. I read everything. 

==== '''Feedback to our UX mail threading idea''' ====
I showed a picture of the mockup with threading graph

Feedback: It's similar to what Outlook does already, but Outlook does it in a less structured manner and only in the web. You can expand and see the whole thread.

It doesn't use avatars, but you can see the chronological order of the replies that sometimes '''helps'''.

I am not able to tell you if I'd like your idea, I am not used to see it. Also, people don't have often an image in the avatar, so one character is hard to interpret.