Mail/Threading/UserStudies: Difference between revisions
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== '''Mattia N - 23.01.2025''' == | == '''Mattia N - 23.01.2025''' == | ||
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I read everything, because I am usually interested in the whole conversation. I know all people who send replies. But I don't think I'd like to choose the people I read the replies from. I would not choose which one I'd like to read. I read everything. | I read everything, because I am usually interested in the whole conversation. I know all people who send replies. But I don't think I'd like to choose the people I read the replies from. I would not choose which one I'd like to read. I read everything. | ||
==== Feedback to our UX idea ==== | ==== '''Feedback to our UX mail threading idea''' ==== | ||
I showed a picture of the mockup with threading graph | I showed a picture of the mockup with threading graph | ||
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I am not able to tell you if I'd like your idea, I am not used to see it. Also, people don't have often an image in the avatar, so one character is hard to interpret. | I am not able to tell you if I'd like your idea, I am not used to see it. Also, people don't have often an image in the avatar, so one character is hard to interpret. | ||
== '''Riccardo B''' - ''' | == '''Riccardo B''' - '''23.01.2025''' == | ||
* Age: Around 30 | * Age: Around 30 | ||
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This often happens to most of my colleagues as well. | This often happens to most of my colleagues as well. | ||
'''Feedback to our UX idea''' | '''Feedback to our UX mail threading idea''' | ||
Yes, great. Indeed, I cannot see a better way to select the content that we want to see. Good idea. | Yes, great. Indeed, I cannot see a better way to select the content that we want to see. Good idea. | ||
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Unfortunately, in my company, our security policies do not allow me to install other software, so I cannot install Parula. It is difficult for the IT department to approve a software different from what they are already using. We have valuable client data that we need to protect. Maybe your target can be less structured companies. | Unfortunately, in my company, our security policies do not allow me to install other software, so I cannot install Parula. It is difficult for the IT department to approve a software different from what they are already using. We have valuable client data that we need to protect. Maybe your target can be less structured companies. | ||
== '''Patty F - 23.01.2025''' == | |||
*Age: Around 40 | |||
*Work: Channel Program Analyst, London | |||
How many times I check my emails: all day during working hours. | |||
'''Feedback to our UX mail threading idea''' | |||
== '''Andrea B - | Nice idea, this would be easier than searching for emails. | ||
Yes, it would definetely help you not to go crazy in long threads, to understand who is responding to whom. Great idea. | |||
'''New input''' | |||
Often previous emails in a thread are in different languages. I'm not sure if there are automatic translation options, but it would be very useful to me. | |||
Between these 3 choices: | |||
# that always translates everything | |||
# only in some emails that you can choose? | |||
# or with the 'translate' button at the top and you can do it yourself when needed? | |||
I prefer n. 3 for more control. | |||
== '''Andrea B - 22.01.2025''' == | |||
*Age: Around 40 | *Age: Around 40 | ||
*Work: Project manager, Milan | *Work: Project manager in a small size Creative Studio, Milan | ||
How many times I check mails: around 10 times per day. | How many times I check mails: around 10 times per day. | ||
I use Outlook, Gmail and Yahoo with corresponding app. | I use Outlook, Gmail and Yahoo with corresponding app. All three email accounts are equally active and used in the same manner. | ||
I don't normally have long email exchanges because I prefer to use instant messaging. | |||
I use conversation view in Gmail, which condenses related emails. I find the current email interfaces sufficiently intuitive. | |||
'''Feedback to our UX mail threading idea''' | |||
Showed interest in the visual representation of email threads, but initially found it confusing. | |||
After explanation, acknowledged the potential usefulness of the thread visualization, especially for remote teams with long conversations. | |||
'''Feedback to our UX combined chat/mail idea''' | |||
I see potential value in having all communications chat/mail in one place to reduce stress of checking multiple platforms. | |||