Mail/Threading/UserStudies: Difference between revisions

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Work: Outlook

In Outlook, I use thread view~~. Reading is sometimes difficult, because you don't know when one reply starts and finishes, because there is no clear divider~~. I don't normally have long conversations, unless there are long threads with multiple people, that happen during often long periods of time (some weeks or even months).

==== Outlook ====

In Outlook, I use thread view. I don't normally have long conversations, unless there are long threads with multiple people, that happen during often long periods of time (some weeks or even months).

How do I manage long threads: The reading is sometimes a little difficult because in Outlook you don't understand start and end, too plain~~, there~~ is a divider that doesn't help.

How do I manage long threads: The reading is sometimes a little difficult, because in Outlook, you don't understand start and end of the reply. It's too plain. There is a divider that doesn't help.

In very long threads it would be useful ~~maybe a sum of~~ the content.

In very long threads, it would maybe be useful to summarize the content.

I read everything because ~~usually~~ I am interested in the whole conversation. I know all people ~~sending~~ replies. But I don't think I'd like to choose the people I read the replies from, I ~~wouldn't~~ choose which one I'd like to read.

I read everything, because I am usually interested in the whole conversation. I know all people who send replies. But I don't think I'd like to choose the people I read the replies from. I would not choose which one I'd like to read. I read everything.

- picture of the mockup with threading graph ~~shown -~~

==== Feedback to our UX idea ====

I showed a picture of the mockup with threading graph

Feedback: It's similar to what Outlook does already, in a less structured manner and only in the web. You can expand and see the whole thread.

Feedback: It's similar to what Outlook does already, but Outlook does it in a less structured manner and only in the web. You can expand and see the whole thread.

It doesn't use ~~Avatars~~ but you can see the ~~cronological~~ order of the replies that sometimes ~~HELPS!~~

It doesn't use avatars, but you can see the chronological order of the replies that sometimes '''helps'''.

I am not able to tell you if I'd like your idea, I am not used to see it. Also, people don't have often an image in the avatar, so one character is hard to interpret.

~~I am not able to tell you if I'd like it, I am not used to see it. Also people don't have often an image in the avatar, so one character is hard to interpret.~~

@@ Line 17: / Line 17: @@
 Work: Outlook
-In Outlook, I use thread view. Reading is sometimes difficult, because you don't know when one reply starts and finishes, because there is no clear divider. I don't normally have long conversations, unless there are long threads with multiple people, that happen during often long periods of time (some weeks or even months).
+==== Outlook ====
+In Outlook, I use thread view. I don't normally have long conversations, unless there are long threads with multiple people, that happen during often long periods of time (some weeks or even months).
-How do I manage long threads: The reading is sometimes a little difficult because in Outlook you don't understand start and end, too plain, there is a divider that doesn't help.
+How do I manage long threads: The reading is sometimes a little difficult, because in Outlook, you don't understand start and end of the reply. It's too plain. There is a divider that doesn't help.
-In very long threads it would be useful maybe a sum of the content.
+In very long threads, it would maybe be useful to summarize the content.
-I read everything because usually I am interested in the whole conversation. I know all people sending replies. But I don't think I'd like to choose the people I read the replies from, I wouldn't choose which one I'd like to read.
+I read everything, because I am usually interested in the whole conversation. I know all people who send replies. But I don't think I'd like to choose the people I read the replies from. I would not choose which one I'd like to read. I read everything.
-- picture of the mockup with threading graph shown -
+==== Feedback to our UX idea ====
+I showed a picture of the mockup with threading graph
-Feedback: It's similar to what Outlook does already, in a less structured manner and only in the web. You can expand and see the whole thread.
+Feedback: It's similar to what Outlook does already, but Outlook does it in a less structured manner and only in the web. You can expand and see the whole thread.
-It doesn't use Avatars but you can see the cronological order of the replies that sometimes HELPS!
+It doesn't use avatars, but you can see the chronological order of the replies that sometimes '''helps'''.
+I am not able to tell you if I'd like your idea, I am not used to see it. Also, people don't have often an image in the avatar, so one character is hard to interpret.
-I am not able to tell you if I'd like it, I am not used to see it. Also people don't have often an image in the avatar, so one character is hard to interpret.