Mail/Threading/UserStudies: Difference between revisions

Elenuzza (talk | contribs)
mNo edit summary
Line 1: Line 1:
We conducted surveys with 3 people aged 30-42 working in different group teams in the UX and Commercial field in Italy.  
We conducted surveys with 3 people aged 30-40 working in different group teams in the UX, Marketing and Tech field, in UK and Italy.  


These are the results:
These are the results:
== '''Patty F - 23.01.25''' ==
*Age: Around 40
*Work: Channel Program Analyst, London
How many times I check the mails: all day during working hours.


==  '''Mattia N - 23.01.25''' ==
==  '''Mattia N - 23.01.25''' ==
Line 9: Line 18:
* Work: Ux Designer for Accenture (Fintech), Milan
* Work: Ux Designer for Accenture (Fintech), Milan


How many time I check the mails: 10/12 times per day the personal one, esp because I receive many notifications on my mobile.
How many times I check the mails: 10/12 times per day the personal one, esp because I receive many notifications on my mobile.


I check the work email less, only when I reveive a notification usually.
I check the work email less, only when I reveive a notification usually.
Line 38: Line 47:




== Riccardo B - '''22.01.25''' ==
== '''Riccardo B''' - '''22.01.25''' ==


* Age: Around 30
* Age: Around 30
Line 44: Line 53:
* Work: Marketing in a multinational company that builds CNC machines, Padua
* Work: Marketing in a multinational company that builds CNC machines, Padua


How many time I check the mails: Around 10 times per day
How many times I check the mails: Around 10 times per day


I use Outlook for work, Gmail for personal  
I use Outlook for work, Gmail for personal  
Line 50: Line 59:
How many colleagues do I have: around 300  
How many colleagues do I have: around 300  


Usually, when sending emails, I try not respond in a way that does not encourage a long discussion. I try to be concise. I send very precise emails, I don't leave space for pointless wandering of the conversation. I prefer using WhatsApp for fast conversations, or I normally talk with a person face to face, if I need anything.
Usually, when sending emails, I try not respond in a way that does not encourage a long discussion. I try to be concise. I send very precise emails, I don't leave space for pointless wandering of the conversation. I prefer using WhatsApp for fast conversations, or I normally talk with a person face to face, if I need anything. Why? Because it's more immediate. Sometimes I force the person that I need to give me an answer in that moment.  


It happens that I get CCed in long threads, but I am not directly involved. The content of the conversation is often not pertinent with what I do, so I don't even read it.  
It happens that I get CCed in long threads, but I am not directly involved. The content of the conversation is often not pertinent with what I do, so I don't even read it.  
Line 57: Line 66:


This often happens to most of my colleagues as well.
This often happens to most of my colleagues as well.
'''Feedback to our UX idea'''
Yes, great.
Difficult to be more selective in choosing the content we want to see than that, indeed. Good idea.
But not applicable in my company, we have so many security policies that they were not even allowing me to download Adobe.
Due to the projects with the clients. Already in the past they had secutiry issues. I think you should consider that.
Maybe your target can be less structured companies. Difficult for the IT department to approve a software different from what they are using.
Your idea is certainly intriguing. In my specific situation, its relevance is somewhat limited as I don't often deal with lengthy discussion threads. However, based on my observations of others' experiences, I can see how this could be a valuable concept. It's an interesting idea.