Mail/Threading: Difference between revisions

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* [[Mail/Threading/Comparative|Comparative Studies]]

* [[Mail/Threading/UserStudies|User studies]]

* [[Mail/Threading/Specs|Specs]]

== Problem ==

Large email discussions can become hairy. It can be difficult to follow the conversation. All messages about one subject are combined called a "thread", and it can have many people who wrote in it. There may even be sub-discussions about a very specific sub-topic forming. When you come into a thread, or come back to it, you ideally want to have an overview and see the discussion structure. This is what "threading" is about.

Threading ~~is hard. Many mail apps don't show threads at all, some are showing only flat threads. But you want to see '''who responded to who.'''~~

== Comparative studies ==

[[Mail/Threading/Comparative|Comparative Studies]]

~~When you read a long email discussion~~, ~~it can be difficult to navigate~~. ~~But usually~~, ~~your main needs~~ are:

While conducting our comparative studies, we realized that threading is hard. Many mail apps don't show threads at all, some are showing only flat threads. But you may want to understand '''who responded to who.'''

* Seeing which emails ~~you~~ have not read yet, and what sub-topic (sub-thread) they are talking about.

== User studies ==

* ~~You~~ might want to look for a specific email in the long thread, for example, the decision that was eventually taken, or emails from a certain person. ~~See the rest of the problems with the current apps here: [[ReviewThreading]]~~

[[Mail/Threading/UserStudies|User studies]]

According to the surveys conducted this week, a user generally, when reading a long email discussion, can find it difficult to navigate throught. But usually, his main needs are:

* Seeing which emails they have not read yet, and what sub-topic (sub-thread) they are talking about.

* They might want to look for a specific email in the long thread that applies specific to they tasks, for example, the decision that was eventually taken, or emails from a certain person..

== Our solution ==

[[File:Mail_threading.png|thumb|alt=Mail threading|Mail ~~threading~~]]How do we show threads nicely? We have beautiful solution, which we'd like to show to you.

[[File:Vertical View threading.png|alt=Vertical View Threading|thumb|Vertical View Threading]]

[[File:Mail_threading.png|thumb|alt=Mail threading|Mail Table View Threading]]How do we show threads nicely? We have beautiful solution, which we'd like to show to you.

[[File:Mobile.png|alt=Mobile Mail Threading|thumb|Mobile Mail Threading ]]

[[File:Thread bar.png|thumb|alt=Thread bar|Thread bar]]

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Imagine how much easier it would be for users to navigate through messages when they can visually track who is involved and how responses are connected. We believe that user will love it.

Feel free to tell us what you think about it! Please send us email to [mailto:[email protected] [email protected]] .

Feel free to tell us what you think about it! Please send us email to [mailto:[email protected] [email protected]] or write a comment here below.

=== User testing ===

[[Mail/Threading/UserTesting|User testing]]

~~===~~ User ~~survey~~ and ~~testing ===~~

User testing will continue after implementing.

[[~~Mail~~/Threading~~/UserTesting~~|~~User testing~~]]

According to feedback it may be more useful to user, instead of seeing only the thread selected, to see even the email it replies to and to make the rest of the thread available as well scrolling, considering that you may not want to choose specific people but just scroll all the comments. The threads bar has an important role in helping navigating all the replieChats and helps to go back to specific content, possibly even starring individual replies.

Check out our ideas for [[Chat/Threading|threading in Chat →]]

@@ Line 1: / Line 1: @@
+* [[Mail/Threading/Comparative|Comparative Studies]]
+* [[Mail/Threading/UserStudies|User studies]]
+* [[Mail/Threading/Specs|Specs]]
 == Problem ==
 Large email discussions can become hairy. It can be difficult to follow the conversation. All messages about one subject are combined called a "thread", and it can have many people who wrote in it. There may even be sub-discussions about a very specific sub-topic forming. When you come into a thread, or come back to it, you ideally want to have an overview and see the discussion structure. This is what "threading" is about.
-Threading is hard. Many mail apps don't show threads at all, some are showing only flat threads. But you want to see '''who responded to who.'''
+== Comparative studies ==
+[[Mail/Threading/Comparative|Comparative Studies]]
-When you read a long email discussion, it can be difficult to navigate. But usually, your main needs are:
+While conducting our comparative studies, we realized that threading is hard. Many mail apps don't show threads at all, some are showing only flat threads. But you may want to understand '''who responded to who.'''
-* Seeing which emails you have not read yet, and what sub-topic (sub-thread) they are talking about.
+== User studies ==
-* You might want to look for a specific email in the long thread, for example, the decision that was eventually taken, or emails from a certain person.  See the rest of the problems with the current apps here: [[ReviewThreading]]
+[[Mail/Threading/UserStudies|User studies]]
+According to the surveys conducted this week, a user generally, when reading a long email discussion, can find it difficult to navigate throught. But usually, his main needs are:
+* Seeing which emails they have not read yet, and what sub-topic (sub-thread) they are talking about.
+* They might want to look for a specific email in the long thread that applies specific to they tasks, for example, the decision that was eventually taken, or emails from a certain person..
 == Our solution ==
-[[File:Mail_threading.png|thumb|alt=Mail threading|Mail threading]]How do we show threads nicely? We have beautiful solution, which we'd like to show to you.
+[[File:Vertical View threading.png|alt=Vertical View Threading|thumb|Vertical View Threading]]
+[[File:Mail_threading.png|thumb|alt=Mail threading|Mail Table View Threading]]How do we show threads nicely? We have beautiful solution, which we'd like to show to you.
 [[File:Mobile.png|alt=Mobile Mail Threading|thumb|Mobile Mail Threading ]]
 [[File:Thread bar.png|thumb|alt=Thread bar|Thread bar]]
@@ Line 47: / Line 58: @@
 Imagine how much easier it would be for users to navigate through messages when they can visually track who is involved and how responses are connected. We believe that user will love it.
-Feel free to tell us what you think about it! Please send us email to [mailto:[email protected] [email protected]] .
+Feel free to tell us what you think about it! Please send us email to [mailto:[email protected] [email protected]] or write a comment here below.
+=== User testing ===
+[[Mail/Threading/UserTesting|User testing]]
-=== User survey and testing ===
+User testing will continue after implementing.
-[[Mail/Threading/UserTesting|User testing]]
+According to feedback it may be more useful to user, instead of seeing only the thread selected, to see even the email it replies to and to make the rest of the thread available as well scrolling, considering that you may not want to choose specific people but just scroll all the comments. The threads bar has an important role in helping navigating all the replieChats and helps to go back to specific content, possibly even starring individual replies.
+Check out our ideas for [[Chat/Threading|threading in Chat →]]