Mail/Threading: Difference between revisions
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* [[Mail/Threading/Comparative|Comparative Studies]] | |||
* [[Mail/Threading/UserStudies|User studies]] | |||
== Problem == | == Problem == | ||
Large email discussions can become hairy. It can be difficult to follow the conversation. All messages about one subject are combined called a "thread", and it can have many people who wrote in it. There may even be sub-discussions about a very specific sub-topic forming. When you come into a thread, or come back to it, you ideally want to have an overview and see the discussion structure. This is what "threading" is about. | Large email discussions can become hairy. It can be difficult to follow the conversation. All messages about one subject are combined called a "thread", and it can have many people who wrote in it. There may even be sub-discussions about a very specific sub-topic forming. When you come into a thread, or come back to it, you ideally want to have an overview and see the discussion structure. This is what "threading" is about. | ||
== Comparative studies == | == Comparative studies == | ||
[[ | [[Mail/Threading/Comparative|Comparative Studies]] | ||
While conducting our comparative studies, we realized that threading is hard. Many mail apps don't show threads at all, some are showing only flat threads. But you may want to understand '''who responded to who.''' | While conducting our comparative studies, we realized that threading is hard. Many mail apps don't show threads at all, some are showing only flat threads. But you may want to understand '''who responded to who.''' | ||
== User studies == | == User studies == | ||
[[Mail/Threading/ | [[Mail/Threading/UserStudies|User studies]] | ||
According to the surveys conducted this week, a user generally, when reading a long email discussion, can find it difficult to navigate throught. But usually, his main needs are: | According to the surveys conducted this week, a user generally, when reading a long email discussion, can find it difficult to navigate throught. But usually, his main needs are: | ||
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Check out our ideas for [[ChatThreading|threading in Chat →]] | |||
Check out our ideas for [[ChatThreading|Chat | |||